I recently read about a business philosophy that is starting to become a popular water cooler topic and it relates to disruptive and aggressive staff members.
From what I understand, if an employee exhibits abusive and disruptive behavior in their workplace, there might not be alternatives, such as anger management courses offered. The most productive way in which to intervene in working with these types of situations is to introduce an individualized program of tutoring which educates the employee in stress management, communication skills, anger management and emotional intelligence (EQ). This has been proven to be the most effective intervention of choice. These employees then become "Role Model"...in essence...teachers to the staff.
How well a supervisor interacts with his colleagues lays the ground work for how competent and influential his or her co-workers manage the tasks at hand. This social interaction constitutes a defining characteristic of that employees emotional intelligence.
If a supervisor is not competent and does not have the tools to lead without an aggressive edge, do you serve him his “pink slip”…in other words, “Throw the Baby out with the Bathwater”. What a shame! What a loss to the entire team. Everyone has just lost the chance to enhance staff productivity and interpersonal relations, because no one has been given the chance to learn how to improve and enhance communication, as well as learn how to be a role model using effective management skills that encourage a more productive staff.