Have you ever gone into a market, department store or any place where you need service, and the person who is at the counter doesn't acknowledge you? By that I mean...doesn't look directly at you.. say hello..thank you at the end...or respond to your thanks with ..."your welcome?" The person doesn't smile; and, you can tell from their body language and attitude that it's coming through in a hostile manner.
What is your response? Do you absorb their angry/hostile/cold attitude like a sponge and then become a mirror image of their behavior? Do you then pass that hostility on to others?
Well, STOP and think about how this affects those you meet through out the rest of your day. Angry people can wield personal power over others without really trying....if you let them.
So, how do you not perpetuate this anger/hostility on to others? Recognize that something that occurred in their personal life, perhaps days, week, years ago, is unresolved; and, really has nothing to do with being "angry" towards you.
Remember, anger is a secondary emotion, and that another feeling came first. For instance, perhaps they were feeling fearful, alone, resentful of their life. When you understand that person is carrying around unresolved feelings that have "NOTHING TO DO WITH YOU!", take a few deep breaths and move on.
Anger is infectious-Are you infecting others?